Product documentation

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Quality documentation – the best protection against product liability

We ensure that product information, user manuals, and your documentation fulfil the requirements placed on commercial products. Incorrect, missing, or unclear instructions in product data sheets or safety data sheets can lead to dangerous or hazardous situations.

In matters of product liability, the vital foundation for the manufacturer as well as the whole supply chain is clear, comprehensive, and high-quality product documentation. In liability disputes, product documentation can prove that your company has adhered to standards, provided appropriate instructions for product use and maintenance, and supported service personnel to solve any problems.

The ProDoc service has been developed for companies that manufacture commercial products and are obliged to provide user instructions to purchasers. These services ensure that manufacturer and supply-chain responsibilities are correctly handled through purpose-built product documentation. We can also develop user instructions as support for your product documentation, for internal communication and customer-focused materials. We always tailor the content to the target audience and ensure that the message is clear and easy to understand.

The most important benefits

You avoid potential risks and secure the whole supply chain by ensuring that product information, user guides, and documentation fulfil all applicable commercial requirements.
In the event of disputes, you can clearly show that you have followed applicable standards and have given your customers correct and appropriate instructions.
With our ProDoc service, developed for commercial products, you can ensure that aspects of product liability will be handled with care and professionalism.
Communicate clearly and effectively with your target audience by using professionally produced user instructions that complement product documentation.

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Why is ProDoc product documentation a good choice?

A correctly translated user manual is essential for consumers of your products. It provides the right information about how to use the product.
Tools such as AI that generate automatic translations lack important, industry-specific knowledge, and evidence shows that these tools can create incorrect information.
In disputes, correct documentation shows that the manufacturer has fulfilled its responsibility.
Inexperienced translators who lack knowledge of product safety can make errors in the translation and are often unfamiliar with accepted, standard expressions.
TranslatiOm uses translation memories, which is more cost-effective than updating documents when product versions are updated.